On your behalf, beside the people you love
When you can't be there,
a Guide is.
Guide sends a background-checked, uniformed companion with your family member in Dhaka — to the hospital and back, through consultations, pharmacies, and report desks — with live updates on WhatsApp to you, anywhere in the world.
- Uniformed & ID-verified
- Live location on WhatsApp
- Reports sent to family abroad
যাত্রা
One hospital visit, door to door
Every Hospital Companion booking follows these six steps. No steps skipped, no surprises — and you can watch it happen live.
We arrive at their door
A uniformed, ID-verified Guide — whose photo you received in advance — arrives at your family member's home, on time.
They travel together
Uber, CNG, or ambulance arranged to your preference. Live location is shared on WhatsApp from the first minute.
Inside the consultation
Your Guide sits through the whole appointment and writes down everything the doctor says — advice, dosage, follow-up dates.
Inside the chamber — what the doctor says is written down Pharmacy & report desk
Prescribed medicines purchased, tests done, reports collected — or picked up later and delivered home.
Safely home again
Escorted back through the door, settled in. The service isn't finished until they're home.
To the door — the service ends when they are home You get the full record
Doctor's notes, prescriptions, and reports arrive on your WhatsApp — whether you're in Dhanmondi or Toronto.
Book at least 3–4 hours ahead · see all terms
সেবা
What we can take off your plate
Hospital Companion is the core service. Beyond it, we take on the errands that are hardest to do from far away.
1 / 6
Hospital Companion
Our core service. A Guide escorts your family member from home to the hospital, sits through the consultation, writes down the doctor's advice, buys the prescribed medicines, collects test reports, and brings them safely home — then sends the full record to you on WhatsApp, wherever you are.
- Door-to-door escort, both ways
- Doctor's notes taken during consultation
- Prescribed medicines purchased
- Test reports collected & sent digitally
- Help arranging the appointment itself
2 / 6
Overnight Hospital Attendant
Overnight or 24-hour supervision for admitted patients. When you can't stay at the hospital, a Guide stays — keeping you informed the whole time.
3 / 6
Therapy & Dialysis Escort
Escort to recurring treatments — physiotherapy or rehabilitation sessions at CRP, dialysis appointments, and other regular hospital visits — with the same door-to-door care, every single time.
4 / 6
Report & Medicine Collection
Test reports and prescribed medicines picked up from hospitals and pharmacies on your behalf, delivered to the patient's home, with digital copies sent to family abroad.
5 / 6
Airport & Terminal Escort
Safe pickup and drop-off at the airport, Sadarghat launch terminal, train stations, and bus terminals — luggage handled, transport arranged, live location shared until they're home. We also escort family members from one home to another within the city.
6 / 6
Intercity & Village Companion
A trusted companion for journeys beyond Dhaka — intercity trips or full-day village visits — and for the reverse: bringing a family member from outside Dhaka into the city to see a doctor.
Serving Gulshan · Banani · Dhanmondi · Uttara · Mirpur · Mohammadpur · Shahbagh + expanding across Dhaka
নিরাপত্তা
Know exactly who is with them
Trust shouldn't be asked for — it should be shown, message by message. Before and during every visit, this is what arrives on your WhatsApp.
- Verified before they join
- Every Guide passes a background check and identity verification before their first assignment.
- Recognizable at the door
- Uniform and ID badge on every visit — your family knows who they're opening the door to.
- Photo before, location during
- Your Guide's photo arrives before service begins, live WhatsApp location runs for the whole route, and you get a confirmation call before and after every visit.
- Your choice of Guide
- Male and female Guides are available — tell us your preference when you book.
Guide
online · live location active
Your Guide for today's visit — photo & ID badge attached ✓
Photo · Name · Badge number
Identity verified
9:12 AM
Live location shared — on the way to the hospital
10:02 AM
Consultation done. Sending notes & prescription 📄
12:15 PM
Reports collected — she is safely home 🏠
1:40 PM
শর্ত
The fine print, in plain sight
A service you trust with your family shouldn't bury its conditions. Here are the ones that matter most, before you book.
Read the full terms & conditions- 50% advance
- Half the service fee is paid upfront; the balance after the visit is complete.
- Book 3–4 hours ahead
- Advance notice guarantees a confirmed Guide. Emergencies are taken on availability.
- Transport is on you
- Your Guide arranges the Uber, CNG, or ambulance — the fare is paid by the client.
- Tell us the full condition
- The patient's exact condition and any infectious illness must be disclosed at booking.
- Waiting beyond 2 hours
- Long consultations beyond two hours may carry an additional hourly charge.
- Cancellation
- Cancel 2+ hours ahead for a 10% charge; later than that, the advance is forfeited.
প্রশ্ন
Families usually ask
Anything else on your mind? Ask us directly on WhatsApp — no question is too small when it's about family.
What exactly does the Hospital Companion service include?
Your Guide escorts the patient from home to the hospital, sits through the doctor's consultation, writes down the medical advice, purchases prescribed medicines, collects test reports, and brings the patient safely home. Digital copies of everything go to family members — including those abroad.
I live abroad. How does this work for my parents in Dhaka?
Most of our bookings come from family members overseas. You book and coordinate everything over WhatsApp in English or Bengali, receive your Guide's photo and ID before the visit, watch the live location during it, and get the doctor's notes and reports as soon as the visit ends.
How do I know I can trust the person you send?
Every Guide is background-checked and identity-verified before joining, wears a uniform and ID badge on every visit, and their photo is sent to you before service begins. Live WhatsApp location sharing runs for the entire route.
Can I request a female Guide?
Yes. Both male and female Guides are available — many families prefer a female Guide for mothers and grandmothers. Just mention your preference when you book.
How far in advance should I book?
At least 3–4 hours ahead for a confirmed Guide. For emergencies, message us anyway — we'll do our best based on availability.
What are the payment terms?
50% of the service fee in advance, the rest after completion. Hospital bills, medicine costs, and transport fares are paid directly by the client. We'll confirm payment options with you on WhatsApp when you book.
Does the Guide give medical advice?
No — and that's deliberate. Guides handle logistics: escorting, note-taking, queueing, collecting. Medical decisions stay with the doctor and your family.